Pleasanton German Auto Repair

As always I get great service, personal and I wish every company was this good ! ;-) Teresa W

Our 2007 BMW X3 was in for the 30K service and some warranty repair work at the local BMW dealership when they broke the bad news to us. You need brakes all around and it looks like the it will cost about $2700-$3000.00 to do all 4 wheels, replace pads and replace with new rotors, flush brake fluid check brake lines, replace pad sensors. Researched SAS German and met Ken about 6 months ago. Between Ken's straight talk and the Yelp reviews, we took our X3 over to Ken's shop last week and he performed the quoted work by the BMW Dealership and saved us over $1,000.00 !!!!!!!!. I guess the BMW dealership has a huge overhead with all of those Service Advisors running around and they have to pay for all of those car washes after the car is serviced. Take your German automobile to SAS German and save big time. You will come away impressed with the impeccable service and walk away with more dough in your pocket. Thank you Ken, Stan and Alicia. You have a lifetime customer now.

Fifty miles from home after an 8-day road trip, our Mercedes, with 205,000 miles on it, displays the red message: Alternator/Battery: Get Service. My wife looks in Yelp for the nearest place that can fix a Mercedes. She calls and gets a helpful young woman who immediately puts on Ken to ask excellent questions: "Is the steering okay? Yes, then it isn't a broken belt. Probably safe to drive here."When we arrive, we are greeted by the helpful and friendly Ken. Unfortunately it is nearly 5:00 and he can't get an alternator until morning. We ask where to get a hotel. After some talk, he suggests that he can charge the battery for half an hour and then we can drive home. Of course we have to turn off the air conditioning.After half an hour Ken tells us the battery is charged. I reach for my credit card, and he says there is no charge. Someday, he says, we can do a favor for someone in our situation. OMG!Big contrast with our local service station which gave us a hard sell about having them replace the alternator, and charged us $15 for a half-hour charge the next morning so we could get to the dealership.

Your team did a fantastic job of getting my daughters car in and out at a much lower cost than the dealer. As always the experience was pleasant and comfortable. I would recommend you guys for any German car service or repair. I'm due for the 195K service on the S-430....I'll need to get the scheduled :)

car is running great @ 130k.

What can I say? When it come down to caring for my daughter's baby, these guys are like the doctors taking care of my family. Preventive care goes a long way a keeps you out of trouble. Thanks for keeping our BMW family healthy.

As always, my experience with Ken and his staff at SAS was terrific. They promised a fix within the day and delivered on time. And the price was fair. What more can you ask?

sas hangs in there on odd and difficult request for repairs. They still tackle problems that are not there usual work such as Jaguar vehicles. The believe that they are completed the repair and all that is needed is a jaguar dealership resetting of code. We will find out Thursday.

ken and his crew are always professional, honest and patient.

I was very pleased with the service I recieved at SAS. The work was completed in a timely manner. They provide superior workmanship at competative prices.