I brought my 2001 Porsche Boxster in for a leak in the expansion tank. I had the water pump and expansion tank replaced in 2013 and had only driven the car about 4,000 miles and it started to leak. It was the expansion tank which was out of warranty but had to be replaced. Ken did feel bad about this and agreed to take care of the labor and I bought the parts. Ken is a very honest person who stands by his work and will make the situation right.