For anyone that owns a German car, Ken is simply the best in the Bay Area. I live in the City (Marina) and drive to Pleasanton just for his team to work on my car. Ken and the team are detail oriented, extremely honest, and really good at their jobs. Their pricing is extremely fair and (perhaps most important) they stand behind their work.
I just moved back from the East Coast and really don’t know much about a car. I own a BMW 335 – which is expected to be high maintenance. In the last two years, I have taken my car several times to Ken for normal wear and tear issues. Most recently, it had a problem with one of the modules that was extremely hard to diagnose. Ken and the team worked on my car for as long as necessary to make sure they could get a “correct” diagnosis and fix the problem properly. Any other mechanic would have likely charged me 2x what Ken charged or would have given up eventually (and recommend me to a BMW dealership). Ken and his team worked persistently and fixed the problem properly.
I never feel the need to ask ahead of time what the cost because I know he is fair. He will never recommend extra work unless it is necessary. He spends the time to explain to you what you need done and why (as well as answer your questions/concerns). I STRONGLY recommend taking your car to SAS German Auto if you own a German car & live in the Bay Area.